--- title: "Frequently Asked Questions | Time Paints" description: "Explore answers to frequently asked questions about our painting services and the products we offer. Let us provide you with the information you need to make informed decisions." keywords: "Frequently asked questions, Painting services, Paint products, Answers, User guide, Timepaints" url: "https://www.timepaints.com/en/faq" canonical: "https://www.timepaints.com/en/faq" language: "en" site_name: "Timepaints-Website" og_type: "website" --- # Frequently Asked Questions — Time Paints ## Should accent colors always be bold? Not necessarily. In calm, monochromatic schemes, the accent might simply be a deeper value of the same hue. In complementary schemes, even a muted version of the complementary color provides contrast. Bold accents suit energetic spaces; subtle accents suit restful ones. ## How do I choose between warm and cool versions of a color? Consider the room's natural light. North-facing rooms with cooler light benefit from warm-undertone colors that compensate. South-facing rooms with abundant warm light can handle cool undertones without feeling cold. Test samples in your specific lighting conditions. ## What if I want a neutral room with minimal color? Neutral palettes follow the same principles. Choose three neutral tones at different values: a dominant warm white or greige, a supporting taupe or soft grey, and an accent in charcoal or black. Texture becomes especially important when color variation is minimal. ## Does the 60-30-10 rule apply to open floor plans? Open floor plans require a cohesive thread across zones. The dominant color (60%) typically flows through the entire space on walls and large furniture. Secondary and accent colors can shift by zone, creating distinct areas while maintaining overall harmony. ## Can I use more than three colors in a room? Triadic and tetradic schemes use three to four colors by design. The key is hierarchy: one color dominates, others support or accent. When every color competes equally, the room feels chaotic. With proper distribution (60-30-10), four colors can work harmoniously. ## What paint finish or sheen is best for hiding plaster imperfections on large walls? A flat matte or eggshell finish is highly recommended for hiding minor imperfections on wall surfaces. High-sheen paints, like semi-gloss, reflect light in uniform, mirror-like angles that emphasize surface wave and trowel marks. Matte and eggshell finishes diffuse light unevenly in multiple directions, successfully concealing minor physical variations in the underlying plaster layer. ## Why does a white paint color look different at home than in a retail showroom? Commercial showrooms utilize balanced lighting systems engineered between 4000K and 5000K to simulate accurate daylight, which stabilizes paint undertones. Residential rooms rely on a mix of natural sunlight and warm 2700K artificial light, causing the paint layer to reflect different wavelengths. This physical shift changes how the human eye perceives the color throughout the day. ## How does warm residential LED lighting affect white walls? Residential LED lamps with warm color temperatures, such as 2700K, emit a distinct yellow cast. This yellow light acts as a filter, amplifying the yellow or cream undertones in warm off-whites, making them appear richer and more golden. If applied to cool white walls with blue undertones, the opposing light and pigment colors clash, often creating a dull, muddy grey appearance. ## What is the difference between a pure white and an off-white paint? Pure white paint is formulated with minimal tinting pigments, yielding a high Light Reflectance Value (LRV) typically above 90, making it highly luminous and ideal for ceilings. Off-white paint contains small amounts of yellow, red, brown, or grey pigments, creating subtle undertones that soften the color, reduce glare, and help the paint layer harmonize with residential lighting and flooring materials. ## How do I handle walls in high-humidity areas like Jeddah? Moisture is the enemy of paint. Ensure the substrate is completely dry before starting. Use a moisture-resistant primer and a high-quality topcoat with anti-fungal properties to prevent mold growth in humid coastal conditions. ## Do I really need to sand the walls? Yes, if you want a professional result. Sanding removes "nibs" (small bumps) and creates a surface that primer can grip. It is especially vital if you are switching from a glossy old paint to a new matte finish, or vice-versa. ## Can I just use more paint instead of filling cracks? No. Paint is a thin coating, not a structural filler. Cracks will "telegraph" through new paint almost immediately as the building naturally moves with temperature changes. Use a dedicated crack filler, and for exterior walls, use an epoxy-based filler that handles thermal expansion. ## Why did my new paint start peeling after only six months? The most likely cause is skipped preparation. Painting directly over unprimed, highly alkaline plaster or failing old paint prevents a proper bond. In the Saudi climate, these skipped steps lead to rapid delamination (the paint lifting away). Always use an alkali-resistant primer on new walls. ## Do you have all color shades? Welcome to our colorful world! Time Paints offers more than 1500 color shades, you need to visit our colors page and choose your favorite color shade. ## What is the difference between water based paints and oil based paints? 1- Water-based or plastic paint: a paint that depends in its manufacture on acrylic emulsions and is diluted with water. It has several features, including: - High color retention. - Low-odor and VOCs. - Excellent coverage. - Formaldehyde, ammonia and APEO-free. - Environmentally friendly. - Cleanable. 2- Oil-based paint: a paint that depends in its manufacture on alkyd emulsions and is diluted with thinner. It is characterized by several features, including: - Smoothness. - High coverage. - Excellent Leveling and adhesion. ## Which is better plastic water based paint or oil based paint in terms of quality and durability? We have been keen to produce products on basis of quality and diversity to meet all needs. Both types offer high durability, each with its own unique features. Therefore, you have to determine your needs first, to know the product that best fits you. ## Is it possible to apply FLEXI GUARD as a water insulator in swimming pools? Yes, it can be applied under tiles and before installing ceramic tiles. ## What is the best primer for WOOD STAIN product? Is the product suitable for old wood? (WOOD STAIN) does not need any primer, it can be applied directly on unpainted wood, whether new or old. ## Do you have special decorative paints for bathrooms, resistant to water and moisture? Yes, we have products for bathrooms. We recommend using the following painting system for bathrooms, in the same order: 1- Time C Primer 2- Extreme 3- Time Regal 4- Time Regal Clear ## What is the best product for filling wall cracks and holes? We have various products for filling cracks, including: 1- Ultimate 2- Crack Filler 3- Time Epoxy Crack Filler ESP * The product is selected depending on the depth and width of the crack or hole. ## What is the paint that provides a marble look? "Time Regal" gives you a stylish marble look. To get to know the product or to purchase, please visit: our store ## Do you have products for steel and are they available in multiple colors? Yes, we have several steel products and are available in a variety of colors. ## Do you have fire-resistant products? We have a wide range of fire-resistant products, including products for wood, such as Firewood 150, and products for fire, such as Firedamp 263. ## Do you have a product for leveling curves in a plastered wall? Yes, you can use Matrix product for leveling and smoothing interior walls, or you can use (Extreme) product for leveling and smoothing exterior walls. ## Do you have wood filling products? Yes, we have (Wood Filler) product for wood repairing by filling cracks and small holes. ## What product can remove paint stains from ceramics? To remove paint stains from ceramics, we recommend using our (Paint Remover) product. ## What is the best product for the wall cracks and holes? We have various products for filling cracks, including: - Ultimate - Crack Filler - Time Epoxy Crack Filler ESP * The product is selected depending on the depth and width of the crack or hole. ## Do you have a paint that gives the look of traditional mud houses? Yes, we have Mashashco product. ## What is the best product for insulating plant tubs? We recommend for you (Flexi Guard) product. ## What is the best insulation product for kitchen and bathroom floors? For insulating kitchen and bathroom floors, we recommend (Flexi Guard) product. It is used under tiles. ## What is the best water insulation product for home roofs? We recommend (Time Protective) product. ## Do you have an adhesive for swimming pool tiles? We have (Santex) adhesive, and it is suitable for swimming pool tiles. ## Is there an adhesive for marble on exterior facades? Yes, We have (Santex) adhesive. ## Do you have a ceramic tile adhesive? Santex is a high-functioning adhesive to stick tiles. ## What is the best exterior paint? We offer a unique collection of exterior paints that meets our customers' expectations. You can pick primer paints (like Time Maxim or Time Excyl), which are available with various shades of brightness. Or you can pick texture paints such as Time NEWTEX, LINETEX, TIMETEX, MAROTEX, and RUSTIC ## What are the best paints for babies' rooms? You can use (NOVA) paint, which is plain, stain-resistant, and easily washable paint. If you would like to turn the wall into a writable space, you can use our creative product (NOTES). ## In terms of quality and durability, which paint is better: water-based (plastic) paint or oil-based paint? In order to satisfy all of our customers, we are eager to carefully produce our products on the basis of quality and diversity. Both types (plastic and oil paints) have high durability. Each one has its own unique features and advantages. Therefore, you have to determine what you need first. Then, we will offer you the product that suits your needs the most. ## How can I know the products prices? You can find the prices and products details on our online store, or by visiting one of our many branches distributed across the kingdom of saudi arabia. ## Do you have odorless paints for interior walls? Yes, we have (NOVA) product for interior walls, which is characterized by the absence of any odors. ## Are the exterior paint products resistant to different types of climates? Time Paints is proud to produce exterior paints with the highest resistance rate and quality to endure tough and difficult climates and ultraviolet. ## Is oil paint easily washable or water-based (plastic) paint? Time Paints offers water-based (plastic) paints that are stain-resistant and can easily be washed. In addition, these paints (like NOVA) are healthy and almost odorless. Oil paints also are easily washable. But it has a strong smell. ## Do we have to use base paint for exterior walls? Yes, you must use base paint to guarantee strong paint adhesion. ## Do you have branches in all regions of the Kingdom of Saudi Arabia? We would be pleased with your visit at any of our stores located in all regions of the Kingdom, just visit Our Stores Page and select the nearest store to you. ## Can walls be painted in winter? Yes, walls can be painted in winter in Saudi Arabia, and in most regions the climate is mild enough that winter presents few significant challenges. The primary conditions to verify before starting are: the surface temperature must be above 5°C, the surface must be completely dry with no moisture from rain or condensation, and relative humidity should not be excessively high. For new plaster, wait a minimum of 28 days before painting — regardless of season — to allow full carbonation and moisture release. Failing to wait results in poor adhesion, alkali attack on the paint film, and premature peeling. In colder areas such as Tabuk and Abha, where temperatures can drop below 5°C at night, schedule exterior painting for midday when surfaces are warmer. Do not apply exterior paint if rain is forecast within 24 hours of application. Interior painting in winter requires adequate ventilation to allow water vapour from water-based paint to escape. ## How to paint decorative paint on plain paint? The material of the old paint must be removed, using sandpaper. Then, apply the decorative paint's primer. Finally, apply the final coat of paint. ## How to prevent condensation from my walls? First, the source of moisture must be sealed. Second, the old paint must be removed. Then, leave the surface until it completely dries out. Third, do the following: 1- EXTREME. 2- TIME C PRIMER. 3- TIME SEALERIN. 4- Final coat is selected as per the client requirements. ## How to prepare wood surfaces for paint? First, by removing all kinds of contaminants (e.g., oil, grease, sand, dust, salts, and so forth) from the surface. Second, sanding and polishing the surface. Finally, cleaning the surface from the sanding’s effect by using air or a piece of dry fabric before applying the paint. ## How to fix cracks and holes in interior walls? We open the cracks using grinder stone, creating a V-shaped form on the sides of the crack, and we fill it with one of the following products: 1- Ultimate. 2- Time Crack Filler. 3- Time Epoxy Crack Filler ESP. Selecting one of the products mentioned above depends on the depth and width of the crack. ## How to remove old paint? Old paint can be removed in different ways, including: 1- Paint Remover. 2- Using grinder stone. 3- Using abrasive blasting. ## Is there a warranty on Time Paints' products? Time Paints is proud to manufacture high-quality products with international standards. Therefore, all of Time Paints' products have a warranty on them if they are applied according to the technical specifications and application method. ## Does Time Paints provide paint specialists with guarantee? Yes, you can book a visit from our Implementation Page on the website, and our representative will contact you and visit your site. ## What is the best color for the living room? The best colour for a living room depends primarily on the room's light conditions and size. For north-facing rooms with limited natural light, warm neutrals — soft whites with yellow or beige undertones, warm greys, and light terracotta tones — counteract the cool, flat light and make the space feel welcoming. South-facing rooms with abundant warm light can handle cooler tones — light blues, greens, and true whites — without looking cold. Neutral palettes built around off-whites, greiges, and warm taupes remain consistently popular for living rooms because they are versatile, easy to accessorise, and age well. If a stronger colour is desired, the most reliable approach is to apply it to one feature wall — typically the wall behind the sofa or the television — while keeping the remaining three walls in a lighter related tone. The 60-30-10 rule provides a practical framework: 60% dominant wall colour, 30% secondary soft furnishing colour, 10% accent. ## What are the types of wall paint? Wall paints fall into two primary categories based on their binder and solvent system. Water-based paints — also called plastic paints — use acrylic emulsions as the binder and water as the carrier. They dry quickly (typically 1–2 hours to touch-dry), produce low odour, are environmentally cleaner, and are easy to clean up with water. Modern acrylic formulations match or exceed the durability of older oil-based products. Oil-based paints use alkyd resins as the binder and mineral spirits or thinner as the solvent. They produce a harder, smoother film with excellent levelling properties and strong adhesion on bare metal and wood. Drying time is longer — typically 6–8 hours — and the strong odour requires ventilation during application. Beyond these two families, specialised types include anti-bacterial paints, VOC-free formulations, textured decorative effect paints, heat-resistant coatings, and epoxy-based products for industrial surfaces. ## What colors make a room look bigger? Light and cool colours create the optical illusion of more space by reflecting light back into the room rather than absorbing it. Off-whites, pale greys, soft beiges, and pastel blues and greens are the most effective choices for making a small room feel larger. The key is to keep the colour value high — meaning choose the lightest shade of a given hue rather than a saturated mid-tone. Painting the ceiling the same colour as the walls, or one shade lighter, removes the visual boundary between the two surfaces and increases the perceived height of the room. Using a single colour throughout — walls, trim, and ceiling in closely related tones — creates a continuous surface that reads as larger than a room divided by multiple contrasting colours. Avoid warm, dark, or highly saturated tones in small rooms; colours like deep red, forest green, or charcoal draw the walls visually inward. ## How many liters of paint does a room need? To calculate how much paint a room needs, measure the total wall area — multiply the width of each wall by the ceiling height and add the results together. Subtract roughly 2 square metres for each standard door and 1.5 square metres for each window to get the paintable surface area. Each Time Paints product lists its coverage rate on the product page, typically expressed in square metres per litre. Divide your total area by this figure to get the litres required for one coat. Most rooms benefit from two coats, particularly when painting over dark colours or bare plaster, so multiply by two. As a general reference, standard interior paints cover 10–14 square metres per litre. A typical bedroom of 30 square metres of wall area will need approximately 4–6 litres for two coats, depending on the product chosen. ## What are the modern types of paint? Modern paint technology has expanded well beyond standard wall colours. Anti-bacterial paints incorporate silver-ion compounds or other biocides that inhibit mould, mildew, and bacterial growth — useful in bathrooms, hospitals, and kitchens. Thermal insulation paints contain hollow ceramic microspheres that reduce heat transfer through walls, helping maintain cooler interior temperatures in hot climates. Low-VOC and zero-VOC formulations minimise the release of volatile organic compounds during application, improving indoor air quality and making them safer for use in occupied rooms. Texture and decorative effect paints simulate stone, concrete, marble, or metallic surfaces. Fire-retardant intumescent paints swell when exposed to heat, forming a char layer that slows flame spread — required in commercial and public buildings by fire codes. Weather-resistant exterior paints are formulated to withstand UV radiation, temperature fluctuation, and moisture over extended periods. ## What are the new color trends? New color trends vary, but natural and earthy tones like olive green, dark blue, and earthy browns are currently popular. visit our latest color collection (2024 color trends). ## Is it better to paint in summer or winter? Both seasons are suitable for painting, with some practical differences. In Saudi Arabia's summer, high temperatures accelerate paint drying — which is generally positive for project speed, but temperatures above 40°C can cause paint to dry too rapidly, leading to brush marks, lap lines, or poor film formation. The ideal application temperature for most interior and exterior paints is between 10°C and 35°C. In summer, work on exterior surfaces in the early morning or late afternoon to avoid peak heat. In winter, lower temperatures slow drying time, which extends the working window and reduces visible brushstrokes. The main risk in winter is humidity and condensation: applying paint to a surface that is below the dew point or retaining moisture from previous rainfall leads to poor adhesion, blistering, and early peeling. For interior painting, both seasons produce equivalent results when proper ventilation is maintained and the surface is dry. ## What is the difference between matte and glossy paint? Matte paint has a flat, non-reflective finish that absorbs light rather than bouncing it back. This makes it effective at hiding surface imperfections — uneven plaster, minor cracks, or textural variations — since no sheen draws the eye to them. Matte is the most common choice for ceilings and bedroom walls where a calm, even look is the priority. Glossy paint reflects light strongly, producing a bright and durable surface that is easy to wipe clean. It is best suited for surfaces that receive frequent contact: doors, window frames, skirting boards, and furniture. The tradeoff is that high gloss amplifies every imperfection underneath, so surface preparation must be thorough before application. Between these two, flat and semi-gloss offer intermediate options — more washable than matte, less revealing of flaws than full gloss — making them practical for kitchens, bathrooms, and children's rooms. ## How much area does a liter of paint cover? Paint coverage — the area one litre can coat in a single application — varies by product type, formulation, and the porosity of the surface being painted. As a general guide, standard interior emulsion paints cover approximately 10–14 square metres per litre on a normal smooth wall. Textured paints and primers on porous surfaces cover significantly less, sometimes 6–8 square metres per litre, because the rough or absorbent substrate soaks up more material. The specific coverage for each Time Paints product is listed on its product page. To use coverage figures practically: measure your total wall area in square metres, divide by the product's listed coverage rate, and the result is the litres needed for one coat. For two coats — which most interior jobs require for opacity and durability — double the figure. Add 10% as a buffer for wastage, edges, and variations in surface absorption. ## What is the difference between satin and semi-gloss paint? Flat paint has a low sheen that reflects light subtly without drawing attention to wall texture or minor imperfections. It is easy to wipe down, making it a practical choice for bedrooms, hallways, and children's rooms that see regular use. Semi-gloss paint has a noticeably higher sheen, reflecting significantly more light and creating a brighter, harder surface. Its moisture resistance makes it the standard choice for kitchens, bathrooms, laundry rooms, and any area exposed to splashes, steam, or condensation. Semi-gloss is also commonly applied to trims, door frames, and skirting boards where surfaces need to withstand repeated contact. The practical rule: choose flat for walls in living spaces, semi-gloss for wet areas and woodwork. If the wall has visible imperfections, flat's lower reflectivity is more forgiving than semi-gloss, which amplifies surface irregularities under direct lighting. ## Is putty necessary before painting? Putty is applied before painting to level the wall surface and fill minor imperfections such as hairline cracks, holes from fixings, surface porosity, and small irregularities left by plastering. It is not always necessary on every surface, but it is standard practice for smooth interior wall finishes. On new plaster that is already flat and even, a thin skim of fine wall putty improves the surface texture and provides a uniform base for paint absorption, resulting in a more consistent colour and finish. On older walls with visible imperfections, putty is essential before applying a topcoat. The correct sequence is: surface cleaning, putty application, sanding when dry, primer, then painting. Skipping putty on an imperfect surface means those defects will show through the paint, particularly under raking light from windows. Using putty adds time to the job but extends the lifespan of the paint film by eliminating stress points where cracking can begin. ## How long does paint last on walls? Interior paint typically lasts 5–10 years on walls under normal residential use, with higher-quality acrylic paints lasting toward the upper end of that range. Ceilings, which receive less physical contact, can go 10–15 years between repaints. Exterior paint has a shorter lifespan — typically 5–8 years — because it is exposed to UV radiation, temperature fluctuations, humidity, and dust. In Saudi Arabia's climate, exterior surfaces face intense UV exposure and summer temperatures above 45°C, which accelerates paint film degradation; using UV-resistant exterior formulations extends the effective lifespan significantly. Surface preparation is the single biggest factor in paint longevity: paint applied to a properly cleaned, primed, and dry surface lasts considerably longer than paint applied over dust, moisture, or a failing previous coat. High-traffic surfaces such as hallways, kitchen walls, and children's rooms age faster and typically require refreshing every 3–5 years. ## How do I choose house colors? Choosing paint colours for a home works best when approached as a sequence rather than individual room decisions. Start with the largest fixed elements in the home — flooring, kitchen cabinets, tile — because these cannot be repainted and must anchor the colour palette. Select wall colours that relate to these fixed tones: pull a warm or cool undertone from the flooring and build the palette around it. For the overall home, choose a consistent base tone — typically a neutral — to use in hallways and transition spaces, so that moving between rooms feels coherent. Individual rooms can then have their own accent colour within that framework. Consider natural light per room: north-facing rooms benefit from warm-undertone neutrals; south-facing rooms can carry cooler tones. Test any shortlisted colour as a large sample patch — at least 30×30 cm — and observe it across morning, afternoon, and artificial light before committing. ## Is primer necessary? Primer is a preparatory coating applied before the topcoat of paint. It serves several functions that directly affect the quality and longevity of the final finish. First, primer seals porous surfaces — new plaster, bare concrete, or raw wood — so that the topcoat is absorbed evenly rather than unevenly, which causes colour variation. Second, it improves adhesion: primer bonds mechanically to the substrate and provides a surface to which the topcoat can grip, reducing the risk of peeling and delamination. Third, stain-blocking primers seal tannin bleed from wood, nicotine, water stains, and other discolourations that would otherwise migrate through emulsion paints. For new unpainted surfaces, primer is always necessary. For repainting over an existing sound coat of paint in good condition, a full primer coat can sometimes be omitted — but any bare patches, repairs, or stains must be spot-primed before proceeding. ## What type of paint is used for wood? Wood surfaces require a different approach to painting than walls, depending on whether the goal is to preserve the natural grain or to cover it with a solid colour. For a natural wood appearance, a penetrating wood stain is the standard choice — it absorbs into the wood fibres, adds colour and depth, and does not form an opaque film on the surface. This is suitable for interior furniture, doors, window frames, and decorative wood panels. For a solid-colour finish that conceals the grain, an alkyd or acrylic enamel paint is applied after priming with a wood primer. The primer seals the porous surface and prevents tannins from bleeding through the topcoat. For exterior wood exposed to sun and rain, choose a product with UV stabilisers and moisture resistance. Proper surface preparation — sanding, cleaning, and drying — determines the adhesion quality more than the paint choice itself. ## Need Help? - **Phone:** +966 9200 00118 - **Email:** info@timepaints.com - [Find a showroom near you](https://www.timepaints.com/en/locations) --- [Home](https://www.timepaints.com/en) | [Contact](https://www.timepaints.com/en/contact) | [Products](https://www.timepaints.com/en/products)